References

• https://www.verywellmind.com/understand-body-language-and-facial-expressions-4147228
• https://www.mindtools.com/aejjzul/body-language
• https://www.mindtools.com/agz0gft/empathy-at-work
• https://www.mindtools.com/amjhdie/assertiveness
• 5 Tips to Make Assertive Communication Easier and More Effective https://www.youtube.com/watch?v=vlwmfiCb-vc&ab_channel=HowtoADHD
• Breaking the Ice: How to Engage Quiet Employees https://managebetter.com/blog/how-to-engage-quiet-employees
• 16 constructive feedback examples — and tips for how to use them https://www.betterup.com/blog/constructive-feedback-examples